About these terms
These Terms of Service ("Terms") govern your use of agreementsoftware.com and the Agreementsoftware contract management service (the "Service"), operated by Agreementsoftware ("we", "us", "our"). By creating an account or using the Service you agree to these Terms on behalf of the company or organization you represent ("Customer", "you"). If you do not have authority to bind that organization, do not use the Service. Questions can be sent to [email protected].
Business use
The Service is provided for business use. You confirm that you use it in the course of your trade, business or profession and not as a consumer.
Accounts
You create an account with a work email address and confirm it with a 6-digit code sent to that address. You are responsible for the accuracy of your account information, for keeping access to your email and credentials secure, and for all activity under your account and the accounts of people you invite. Each seat is for one named person and may not be shared. Tell us promptly at [email protected] if you suspect unauthorized access.
Subscription plans
The Service is offered as paid subscriptions: Starter, Plus and Pro, each with the seats, storage, AI extraction, template, e-signature envelope and feature limits described on our pricing page at the time you subscribe, and Enterprise on terms agreed in an order form. Usage limits described as monthly reset at the start of each billing month and do not carry over.
No free plan and the one-time demo
There is no free plan. The Contract snapshot demo on our homepage may be used free of charge once, to evaluate the Service. The demo is provided as is, may be limited per visitor and per day, and does not create a subscription.
Billing in advance
Subscriptions are billed in advance, monthly or yearly, depending on the billing period you choose. Prices are in US dollars and exclude taxes, which you are responsible for where applicable. Payments are handled by our payment processor. Enterprise customers may be invoiced annually and pay by bank transfer as agreed in their order form.
Automatic renewal and cancellation
Your subscription renews automatically at the end of each billing period for another period of the same length, at the price then in effect, until you cancel. You can cancel at any time. Cancellation takes effect at the end of the current paid period, and you keep access to the Service until that date. Fees already paid are not refunded, except where the law requires otherwise or where we state otherwise in writing. We will give you reasonable advance notice of any price change, and it applies from your next renewal.
Extra seats
On Starter, Plus and Pro you can add seats beyond those included in your plan for $15 per seat per month. Extra seats are billed on the same billing period as your plan and renew with it. When added in the middle of a period, they may be charged pro rata for the remainder of that period.
Plan changes
You can upgrade at any time; the upgrade takes effect immediately and the price difference for the rest of the current period may be charged pro rata. A downgrade takes effect at the start of your next billing period. If your usage exceeds the limits of the lower plan (for example stored contracts or seats), you need to bring it within those limits before the downgrade takes effect, or we may keep your current plan in place.
Your data
You own the contracts, documents and information you upload to the Service ("Customer Data"). You give us a limited right to host, copy, process and display Customer Data only as needed to provide, secure and support the Service for you. We do not use Customer Data to train AI models and we do not sell it. You can export your contracts and the contract register at any time while your subscription is active. After cancellation or termination, you have 30 days to export Customer Data, after which we delete it as described in our Privacy Policy.
Your responsibilities for content
You are responsible for Customer Data and for having the rights and permissions needed to upload it, including any personal data of third parties it contains. Do not upload data you are not permitted to process in the Service. If your contracts contain protected health information or other special categories of data, talk to us about your requirements before uploading.
Acceptable use
You agree not to:
- use the Service for anything unlawful, fraudulent or infringing;
- upload malware or attempt to disrupt, overload or gain unauthorized access to the Service or other customers' data;
- reverse engineer the Service, except to the extent the law allows it despite this restriction;
- resell, sublicense or provide the Service to third parties outside your organization;
- use the Service or the demo to build a competing product or to extract data or models by automated means;
- send e-signature requests or notifications that are spam, harassing or deceptive.
AI output is not legal advice
The Service uses AI to extract terms, dates and clauses from documents and to answer searches. AI output can be incomplete or wrong. Each extracted field shows its source sentence so you can check it, and you are responsible for reviewing extracted values, alerts and deadlines before relying on them. Agreementsoftware is not a law firm, does not provide legal advice, and use of the Service does not create an attorney-client relationship. For legal questions, consult a qualified lawyer.
Electronic signatures
The Service lets you send documents for electronic signature and records an audit certificate. In the US, the ESIGN Act and UETA make electronic signatures legally valid for most business contracts, but some document types are excluded, such as wills and certain court and family law documents, and other countries have their own rules. You are responsible for deciding whether electronic signature is appropriate for a given document, for identifying the signers correctly, and for the content of what is signed.
Availability and support
We work to keep the Service available and secure, but we do not guarantee uninterrupted or error free operation. We may perform maintenance and change features, provided that we do not materially reduce the core functionality of your paid plan during a paid period. Support is provided by email. Pro includes priority support. An uptime SLA is available only on Enterprise under the terms of the order form.
Alerts and deadlines
Alerts depend on the dates in the Service and on email and other delivery channels outside our control. Alerts are a tool to help you, and you remain responsible for your contractual deadlines and decisions.
Intellectual property
We own the Service, including the software, design, templates we provide and documentation. Except for the rights expressly granted in these Terms, no rights are transferred to you. If you send us feedback, we may use it without obligation to you.
Confidentiality
Each party will protect the other party's non-public information with reasonable care and use it only to perform under these Terms. Customer Data is your confidential information.
Disclaimer
Except as expressly stated in these Terms, the Service is provided "as is" and "as available", and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the extent permitted by law.
Limitation of liability
To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, savings or data, including losses resulting from a missed renewal, notice or obligation deadline. Each party's total liability arising out of or relating to these Terms is limited to the fees you paid for the Service in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations or to liability that cannot be limited by law.
Suspension and termination
You may terminate by cancelling your subscription, effective at the end of the paid period. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within 15 days of notice, immediately if your use threatens the security or integrity of the Service, or if fees remain unpaid after notice. On termination, your right to use the Service ends, and the export window described under "Your data" applies. Sections that by their nature should survive termination survive it.
Governing law and disputes
These Terms are governed by the laws applicable to the operator of the Service, without regard to conflict of law rules. Before starting any formal proceedings, both parties agree to try to resolve a dispute in good faith by contacting the other party in writing, starting with an email to [email protected].
Changes to these terms
We may update these Terms from time to time. If a change is material, we will notify account holders by email or in the Service at least 30 days before it takes effect. The updated Terms apply from your next renewal after that date. If you do not agree, you may cancel before the renewal.
Other terms
These Terms, together with any order form and our Privacy Policy, are the entire agreement between you and us about the Service. If an order form conflicts with these Terms, the order form controls. If any provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent, except in connection with a merger or sale of your business. Failure to enforce a provision is not a waiver.
Contact
Questions about these Terms: [email protected].